Privacy Policy
Effective date: November 12, 2026
This Privacy Policy explains how Nulife Chairs (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit nulifechairs.com, place an order, or contact us. By using our website, you agree to the practices described here.
Information We Collect
Information you give us. When you place an order, request a quote, sell us a chair, sign up for emails, or contact us, we collect the information you provide, such as your name, email address, phone number, billing and shipping address, ZIP code, photos of your chair, and the content of your messages.
Payment information. Card payments are handled by our third-party payment processors (such as Stripe and Authorize.net). We do not store full card numbers on our servers. Their use of your information is governed by their own privacy policies.
Information collected automatically. When you visit our site, we and our service providers automatically collect certain information, such as your IP address, browser and device type, pages viewed, referring pages, and the dates and times of your visits, using cookies and similar technologies.
How We Use Information
- To process, ship, and support your orders, quotes, repairs, and returns
- To respond to your questions and provide customer service
- To send order updates and, if you sign up or where permitted by law, marketing emails
- To send one review invitation after an order is completed
- To operate, secure, analyze, and improve our website and prevent fraud or spam
- To comply with legal obligations and enforce our terms
How We Share Information
We do not sell your personal information for money. We share information only as described below:
- Service providers who help us run our business, such as payment processors, shipping carriers, email and marketing providers, website hosting, spam protection (such as Google reCAPTCHA), and analytics and advertising providers (such as Google). They may use the information only to provide services to us or as described in their own policies.
- Marketplaces. If you buy from us through a marketplace such as Walmart or Newegg, that marketplace’s privacy policy also applies.
- Legal and safety reasons, when we believe disclosure is required by law, legal process, or to protect our rights, customers, or others.
- Business transfers, if our business is sold, merged, or reorganized.
Cookies, Analytics, and Advertising
We use cookies and similar technologies, including Google Analytics and Google advertising tools, to understand how visitors use our site and to measure and improve our marketing. These third parties may collect information about your online activities over time and across different websites. You can block or delete cookies in your browser settings, though some features (such as the cart) may not work without them. To learn how Google uses this data, visit Google’s Partner Sites policy.
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Do Not Track. Our site does not currently respond to browser “Do Not Track” signals.
Your Choices
- Marketing emails: You can unsubscribe at any time using the link in our emails or by contacting us. We may still send order-related messages.
- Review invitations: Contact us if you prefer not to receive them.
- Access and correction: You may ask to review or correct the personal information we hold about you by contacting us. Depending on where you live, you may have additional rights under applicable law, and we will respond as required by that law.
Data Retention
We keep personal information for as long as needed for the purposes described in this policy, such as completing orders, honoring warranties, and meeting tax, accounting, and legal requirements.
Security
We use reasonable safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date above.
Contact Us
If you have questions about this Privacy Policy or want to make a request about your personal information, contact us at:
Nulife Chairs
1805 Quartzite Ct, Palmdale, CA 93550
Email: support@nulifechairs.com
Phone: (818) 213-1077